Shipping & Returns
Shipping Policy
All orders are processed within 2–5 business days
of purchase confirmation.
Estimated delivery times vary by location and shipping
method selected at checkout. We ship worldwide.
Once your order ships, you will receive a confirmation
email with a tracking number so you can follow your
order every step of the way.
Delivery times are estimates and may vary due to
customs clearance, carrier delays, or high-demand
periods. We are not responsible for delays caused
by customs or local postal services.
For questions about your order, contact us at storeghams@gmail.com.
We respond within 2 business days.
Return & Exchange Policy
We want you to be completely satisfied with your purchase.
If you are not happy with your order, here is what you need to know:
Returns:
We accept returns within 30 days of delivery. Items must be unused,
in their original condition, and in original packaging.
To start a return, email us at storeghams@gmail.com with your order number
and reason for return. We will respond within 2 business days.
Refunds:
Once we receive and inspect the returned item, we will process your
refund within 5–7 business days. Refunds are issued to the original
payment method.
Damaged or Defective Items:
If your item arrived damaged or defective, please email us within
7 days of delivery with a photo of the damage. We will send a
replacement or issue a full refund — no return required.
Non-returnable items:
- Items returned after 30 days
- Items that show signs of use or damage caused by the customer
We do not cover return shipping costs unless the item is defective
or we made an error with your order.
Questions? Contact us at storeghams@gmail.com